Return Policy

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Return Policy
Items purchased from are eligible for return for 30 days from the date of your original purchase. Items must be in like-new condition unless there is a manufacturing defect with the product.

In the event of a manufacturing defect, Laval Underground Surveys LLC reserves the right to replace the product with a like-new item in lieu of a refund. Shipping fees to and from our headquarters are not eligible for a refund.

Once an item arrives at our headquarters, it may take up to 2 business days for the refund to be processed and 3-5 business dates for the refund to be reflected in your account.

To Initiate a Return
Prior to sending your product back for a return, a Return to Merchant Authorization (RMA) number will need to be issued. To receive your RMA number, please email or call
(559) 251-1396.

Shipping Address
All items should be returned to:

Laval Underground Surveys
2476 N. Bundy Drive
Fresno, CA

This policy may be changed or updated without prior notice.